I need help with my application
There are organizations that can help you fill out and understand your application.
For each of the four benefits listed below you will find the organizations and their contact information who can help you with your application and answer your questions. The organizations are listed in the order you should contact for help.
If you know an organization that should be included here, please email us at benefitswayfinder@prospercanada.org. You can also use this email to send us any questions or suggestions you have on the Disability Benefits Compass.
Which benefit do you need help with?
Income Assistance
There are a number of non-profit organizations that can assist you with your application for Income Assistance. See the list below for a few examples of organizations that are specifically for people with disabilities.
The following organizations are listed in the order you should contact for help.
Diverse Abilities NS
Diverse Abilities NS utilizes its collective leadership, knowledge and expertise to develop evidence-informed solutions and works collaboratively to enhance quality of life and foster community inclusion for persons with disabilities.
Independent Living Nova Scotia
ILNS champions the right to live independently and supports individuals in their pursuit of independence.
Halifax Association for Community Living
Halifax Association for Community Living (HACL) is a not-for-profit, charitable organization serving adults, youth, and children with developmental disabilities and their families in Halifax Regional Municipality. They believe that all people should be accepted as responsible, contributing members of their family and society.
Assured Income and AccessAbility Supports
There are a number of non-profit organizations that may be able to assist you with your application for Assured Income and AccessAbility Supports. Please see the list below for more details.
The following organizations are listed in the order you should contact for help.
ResourceAbilities
ResourceAbilities is a voluntary, non-profit, non-government organization. This organization should be your first contact for advocacy and appeals. ResourceAbilities will also work with you to determine if you are eligible for federal supports.
CMHA-PEI
CMHA-PEI’s goal in PEI is to be THE key partner in strengthening and enhancing Islanders’ ability to achieve and maintain positive mental health. CMHA’s mission nationally is to facilitate access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.
Immigrant and Refugee Services Association PEI
Immigrant and Refugee Services Association PEI (IRSA) provides settlement and integration services, language services, employment services, youth settlement services, and community engagement.
Social Solidarity Program and Basic Income Program
To get help filling out the form to apply for the Social Solidarity Program or to get a document regarding health issues, you can call the Centre de communication avec la clientèle at 1-877-767-8773 (toll free) or go to one of the Services Québec offices.
To get help or ask questions about the Basic Income Program call in the Montréal area: 514-873-4000 or for Elsewhere in Québec (toll free): 1-877-767-8773. This service is available during office hours. Other ways to contact Emploi-Québec.
Saskatchewan Assured Income for Disability
If you require assistance completing your application, there are a variety of organizations that may be able to assist you. A few of the possible organizations you could contact are listed below.
The following organizations are listed in the order you should contact for help.
FASD Network of Saskatchewan Inc.
In Saskatchewan, a group of dedicated parents came together to form the FASD Network (the Network) in response to the lack of services available for families impacted by FASD. Now, over 20 years later, the Network is a community-based, provincial organization with offices in Saskatoon and Regina. The organization continues to work towards the mission laid out by its founders “to enhance the lives of individuals and families living with FASD”.
Inclusion Saskatchewan
Inclusion Saskatchewan supports individuals with intellectual disabilities all over Saskatchewan.
Saskatchewan Deaf and Hard of Hearing Services
Saskatchewan Deaf and Hard of Hearing Services supports the independence of Deaf, Deafened and Hard of Hearing people by providing services to enhance their quality of life.
Spinal Cord Injury Saskatchewan Inc.
Spinal Cord Injury Saskatchewan Inc. assists persons with spinal cord injuries and other physical disabilities to achieve independence, self-reliance and full community participation.
Ontario Disability Support Program
If you require assistance while completing your application, you can contact community agencies and non-profit organizations in your area. See below for some organizations that may be able to provide you with guidance and support.
The following organizations are listed in the order you should contact for help.
Bright Futures Plan
Bright Futures Plan is a Financial and Estate Planning team focused on supporting people with disabilities and their families. The Bright Futures Plan by Ability PCG brings together a collective of financial professionals to secure your tomorrow by creating a plan today.
North York Community House
North York Community House is committed to building strong, vibrant communities – serving over 15,000 residents in northwest Toronto every year. They help transform lives by working with people, understanding their needs, and supporting them in achieving their goals.
Income Support Benefits
If you require assistance while you are completing your application for Income Support benefits, there are some organizations that may be able to provide additional information and guidance.
The following organizations are listed in the order you should contact for help.
Children, Senior and Social Development
The department of Children, Seniors and Social Development focuses on child protection, youth services, seniors, aging, health promotion, wellness and sport. Your local Children, Seniors and Social Development (CSSD) office may be able to offer you guidance or appropriate forms to complete your application for Income Support benefits.
Inclusion Canada Newfoundland and Labrador
Inclusion Canada Newfoundland and Labrador is a non-profit organization that works with and on behalf of persons with intellectual disabilities and their families. Inclusion Canada Newfoundland and Labrador promotes a vision of communities where everyone belongs and has a rightful place; where families support a person’s right to full citizenship.
Newfoundland & Labrador Brain Injury Association
The Newfoundland & Labrador Brain Injury Association in a non-profit advocacy organization which strives to improve the quality of life of survivors, their families and friends.
Income Assistance
There are non-profit organizations that can help you with your application. Some organizations support individuals with specific types of disabilities as well. See below for some organizations that may be able to provide assistance.
The following organizations are listed in the order you should contact for help.
Ability New Brunswick
Ability New Brunswick empowers the independence and full community participation of persons throughout New Brunswick who have a mobility disability.
New Brunswick Association for Community Living
New Brunswick Association for Community Living is a provincial, non-profit organization that works on behalf of children and adults with an intellectual or developmental disability and their families. They work to ensure that people with an intellectual or developmental disability, with the support of their families, have the option to choose the supports they need to live meaningful lives and participate in their communities as valued and contributing members.
Manitoba Supports for Persons with Disabilities
There are a variety of organizations that can help you with your application if you need assistance. A few of the primary organizations are provided below.
The following organizations are listed in the order you should contact for help.
Manitoba Possible
Manitoba Possible. Works to eliminate barriers to full and equal participation. The Financial Empowerment Program may be able to assist you with your application.
SEED Winnipeg
SEED Winnipeg. Works in partnership with over 100 organizations to deliver customized financial empowerment programs. Aims to build strong communities and increase opportunities for people through financial empowerment programs and services.
Community Living disABILITY Services
Community Living disABILITY Services. Supports eligible adults with intellectual disabilities in Manitoba to live good and satisfying lives in their communities. If you are currently working with Community Living disABILITY Services, a caseworker can assist you with your application.
The Public Interest Law Centre
The Public Interest Law Centre. Represents groups and individuals on issues affecting the environment, human rights, Indigenous people, consumers and low-income persons. The PILC is there to assist those who are far too often silenced in legal and public policy debates by providing high quality, evidence based advocacy.
Community Unemployed Help Centre
Community Unemployed Help Centre. Provides information, assistance, advice, and representation to individuals dealing with the federal government’s Employment Insurance program and Manitoba’s Employment and Income Assistance program.
Assured Income for the Severely Handicapped
If you need support throughout the application process, there are a number of not-for-profit organizations that can provide you with additional information, guidance, and support. You are also encouraged to search for organizations that are affiliated with specific disabilities. A few example organizations are provided below.
The following organizations are listed in the order you should contact for help.
Advocates for Persons with Disabilities
The Advocates for Persons with Disabilities represent the rights, interests and viewpoints of persons with disabilities.
Alberta Supports
Alberta Supports can provide you with information about AISH and other supports by phone, email, or in-person.
Autism Calgary
Autism Calgary is an association of individuals and families living with Autism Spectrum Disorder (ASD) striving to assist each other and the broader community so that those with ASD live meaningful and purposeful lives in a community that values them.
Bissell Centre
Working with communities, Bissell Centre empowers people to move from poverty to cultural, social and economic prosperity.
Cerebral Palsy Kids and Families
Cerebral Palsy Kids & Families offers a range of programs and events that create a positive and consistent support system for families, and provides opportunities for kids to experience the simple joys of being a kid.
Children’s Link
Children’s Link is known and valued for offering resources, information, connections and hope to families and professionals in the disabilities community.
e4c
e4c is a non-profit, charitable organization that has been working for over 50 years to help vulnerable people here and now.
PREP: Inclusion for Life
Starting at two and a half years old, PREP supports and empowers children and teens. PREP provides reading instruction, speech-language therapy, and many other services.
Voice of Albertans with Disabilities
Since 1973, Voice of Albertans with Disabilities has been a provincial, cross disability organization of individuals with physical, mental, sensory, learning and intellectual disabilities. They are dedicated to improving the quality of life of people with disabilities through their efforts, services and programs.
Income Assistance
If you need assistance completing your application for Income Assistance, there are organizations that may be able to help you with the process.
The following organizations are listed in the order you should contact for help.
Hamlet Offices
The Hamlet Office in your area may be able to provide additional resources to you as you prepare your application.
Nunavummi Disabilities Makinnasuaqtiit Society
Nunavummi Disabilities Makinnasuaqtiit Society, also known as NDMS, is the only cross-disability organization in Nunavut. NDMS provides support to people across the lifespan from infants to Elders.
Persons with Disabilities designation (BC)
The following organizations are listed in the order you should contact for help.
Disability Alliance BC
Please contact advocacy@disabilityalliancebc.org for questions or requests for help on the Persons with Disabilities designation and application.
Contact Disability Alliance BC for CPP-Disability advocacy and information.
Local 604-872-1278
Toll Free 1-800-663-1278
You can contact a Disability Alliance B.C. advocate for free one-on-one support with the Disability Tax Credit application process. Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
You can contact a Disability Alliance B.C. advocate for free one-on-one support for people eligible for the RDSP to apply for the Disability Tax Credit (DTC), a pre-requisite for the RDSP.
Advocacy Access line: Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
Plan Institute
For any questions, you can contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
From anywhere in Canada, for any of your questions on the DTC, RDSP and any other disability planning topics, contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
If you are an Indigenous person in British Columbia, contact BCANDS for free one-on-one support with the Disability Tax Credit and the Registered Disability Savings Plan.
Local 250-381-7303 | Toll Free 1-888-815-5511 (TTY Accessible) | bcands@bcands.bc.ca.
Contact the free Disability Planning Helpline from anywhere in Canada to ask all of your questions on the DTC, RDSP, and any other disability planning topic: info@rdsp.com / 1-844-311-7526.
Find more information on the RDSP: https://www.rdsp.com/.
Sign up for workshops and webinars: https://planinstitute.ca/learning-centre/events/.
British Columbia Aboriginal Network on Disability Society
To contact the BCANDS PWD / MNS Program, please call toll free at: 1-888-815-5511 ext 206 or if calling within the Victoria area: (250) 381-7303 ext 206.
To email the program, please email pwd@bcands.bc.ca
For Indigenous CPP-D inquiries across Canada at Toll Free: 1-888-815-5511 (*Please leave message on the general mailbox) BC Capital Region: (250) 381–7303 (*Please leave message on the general mailbox) General Inquires – Please email: bcands@bcands.bc.ca.
BCANDS provides information about the RDSP and Disability Tax Credit for Indigenous people living in British Columbia. Its Navigator Program helps people to enroll in the RDSP and provides support for working with financial institutions once the RDSP is opened.
Toll-free: 1-888-815-5511 ext. 219
Capital Region: (250) 381 7303 ext. 219
Email: rdsp1@bcands.bc.ca
Income Assistance
If you have questions or require assistance while completing your application for Income Assistance, there are a number of organizations that can help. See below for a list of some of the organizations that may be able to assist you.
The following organizations are listed in the order you should contact for help.
Education, Culture and Employment Centres
Your local Education, Culture and Employment (ECE) Centre can help if you have questions about completing an application for Income Assistance.
Inclusion NWT
Inclusion NWT supports people with intellectual and other disabilities and their families across their lifetime. They help them live meaningful lives and be active in all aspects of community life.
NWT Disabilities Council
The NWT Disabilities Council envisions that all individuals living with disability have equal access to full citizenship, as guaranteed under the Charter of Rights and Freedoms, toward the achievement of a self-determined, fulfilling, and meaningful life.
Social Assistance and the Supplementary Allowance
If you require assistance while you are completing your application for Social Assistance, there are a number of organizations that could offer you support and/or additional information.
The following organizations are listed in the order you should contact for help.
Social Assistance Offices
The social assistance office in your community may be able to answer specific questions you have about the application process.
Inclusion Yukon
Inclusion Yukon promotes meaningful inclusion for people with intellectual disabilities and their families into all aspects of community life by providing advocacy, public awareness and education, community capacity development, and program support.
Autism Yukon
Autism Yukon aims to improve the quality of life of those affected by autism in Yukon: individuals, families, educators, employers and the community.
Disability Benefits under the Quebec Pension Plan
If you require assistance completing your application, you can contact non-profit organizations in your area to see if they are able to provide support and guidance as you complete this process. One organization that may be able to help you is Moelle épinière et motricité Québec. You may also want to contact a disability lawyer, particularly if you go through the appeals process.
The following organizations are listed in the order you should contact for help.
Office des personnes handicapées du Québec
Office des personnes handicapées du Québec offers customized help to people with disabilities, their families and caregivers throughout the service-access process. This help is free and confidential. It is offered in every region of Québec and differs depending on your situation and needs.
Moelle épinière et motricité Québec
Moelle épinière et motricité Québec is a non-profit organization that has been operating since 1946. Its mission is to promote self-sufficiency, independence and quality of life for people living with disabilities.
Canada Pension Plan–Disability benefit
The following organizations are listed in the order you should contact for help.
Disability Alliance BC
Please contact advocacy@disabilityalliancebc.org for questions or requests for help on the Persons with Disabilities designation and application.
Contact Disability Alliance BC for CPP-Disability advocacy and information.
Local 604-872-1278
Toll Free 1-800-663-1278
You can contact a Disability Alliance B.C. advocate for free one-on-one support with the Disability Tax Credit application process. Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
You can contact a Disability Alliance B.C. advocate for free one-on-one support for people eligible for the RDSP to apply for the Disability Tax Credit (DTC), a pre-requisite for the RDSP.
Advocacy Access line: Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
British Columbia Aboriginal Network on Disability Society
To contact the BCANDS PWD / MNS Program, please call toll free at: 1-888-815-5511 ext 206 or if calling within the Victoria area: (250) 381-7303 ext 206.
To email the program, please email pwd@bcands.bc.ca
For Indigenous CPP-D inquiries across Canada at Toll Free: 1-888-815-5511 (*Please leave message on the general mailbox) BC Capital Region: (250) 381–7303 (*Please leave message on the general mailbox) General Inquires – Please email: bcands@bcands.bc.ca.
BCANDS provides information about the RDSP and Disability Tax Credit for Indigenous people living in British Columbia. Its Navigator Program helps people to enroll in the RDSP and provides support for working with financial institutions once the RDSP is opened.
Toll-free: 1-888-815-5511 ext. 219
Capital Region: (250) 381 7303 ext. 219
Email: rdsp1@bcands.bc.ca
Plan Institute
For any questions, you can contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
From anywhere in Canada, for any of your questions on the DTC, RDSP and any other disability planning topics, contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
If you are an Indigenous person in British Columbia, contact BCANDS for free one-on-one support with the Disability Tax Credit and the Registered Disability Savings Plan.
Local 250-381-7303 | Toll Free 1-888-815-5511 (TTY Accessible) | bcands@bcands.bc.ca.
Contact the free Disability Planning Helpline from anywhere in Canada to ask all of your questions on the DTC, RDSP, and any other disability planning topic: info@rdsp.com / 1-844-311-7526.
Find more information on the RDSP: https://www.rdsp.com/.
Sign up for workshops and webinars: https://planinstitute.ca/learning-centre/events/.
Disability Tax Credit
The following organizations are listed in the order you should contact for help.
Disability Alliance BC
Please contact advocacy@disabilityalliancebc.org for questions or requests for help on the Persons with Disabilities designation and application.
Contact Disability Alliance BC for CPP-Disability advocacy and information.
Local 604-872-1278
Toll Free 1-800-663-1278
You can contact a Disability Alliance B.C. advocate for free one-on-one support with the Disability Tax Credit application process. Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
You can contact a Disability Alliance B.C. advocate for free one-on-one support for people eligible for the RDSP to apply for the Disability Tax Credit (DTC), a pre-requisite for the RDSP.
Advocacy Access line: Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
British Columbia Aboriginal Network on Disability Society
To contact the BCANDS PWD / MNS Program, please call toll free at: 1-888-815-5511 ext 206 or if calling within the Victoria area: (250) 381-7303 ext 206.
To email the program, please email pwd@bcands.bc.ca
For Indigenous CPP-D inquiries across Canada at Toll Free: 1-888-815-5511 (*Please leave message on the general mailbox) BC Capital Region: (250) 381–7303 (*Please leave message on the general mailbox) General Inquires – Please email: bcands@bcands.bc.ca.
BCANDS provides information about the RDSP and Disability Tax Credit for Indigenous people living in British Columbia. Its Navigator Program helps people to enroll in the RDSP and provides support for working with financial institutions once the RDSP is opened.
Toll-free: 1-888-815-5511 ext. 219
Capital Region: (250) 381 7303 ext. 219
Email: rdsp1@bcands.bc.ca
Plan Institute
For any questions, you can contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
From anywhere in Canada, for any of your questions on the DTC, RDSP and any other disability planning topics, contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
If you are an Indigenous person in British Columbia, contact BCANDS for free one-on-one support with the Disability Tax Credit and the Registered Disability Savings Plan.
Local 250-381-7303 | Toll Free 1-888-815-5511 (TTY Accessible) | bcands@bcands.bc.ca.
Contact the free Disability Planning Helpline from anywhere in Canada to ask all of your questions on the DTC, RDSP, and any other disability planning topic: info@rdsp.com / 1-844-311-7526.
Find more information on the RDSP: https://www.rdsp.com/.
Sign up for workshops and webinars: https://planinstitute.ca/learning-centre/events/.
Canada Revenue Agency
Individual tax enquiries line.
You can call the CRA to ask questions or discuss your Disability Tax Credit application.
Within Canada or the United States, call 1-800-959-8281.
From anywhere else, collect call 613-940-8495. Contact your service provider or operator to initiate the collect call. You may hear a beep and experience a normal connection delay.
If you use a teletypewriter, call 1-800-665-0354 during regular hours of service.
Gateway Association - Family Resource Centre
The Family Resource Centre provides free RDSP support. We can help folks in Alberta, and across Canada, with the Disability Tax Credit (DTC) application and connect them to financial advisors in their area.
Autism Society Alberta Family Resource Centre
Autism Society Alberta Family Resource Centre is a non-profit, charitable organization who help people with autism and all different disabilities. We provide free resources, information and assistance for families and individuals. We work with families to help you apply for the Disability Tax Credit certificate (DTC) and the Registered Disability Savings Plan (RDSP).
Office: Main office phone number: 825.407.8659.
For DTC/RDSP questions, select extension is 501 or call the direct line: 825.994.2411
Website: autismalberta.ca
Email: For DTC and RDSP questions: FRCRDSP@autismalberta.ca.
Registered Disability Savings Plan
The following organizations are listed in the order you should contact for help.
Plan Institute
For any questions, you can contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
From anywhere in Canada, for any of your questions on the DTC, RDSP and any other disability planning topics, contact Plan Institute toll-free Disability Planning Helpline at 1-844-311-7526 or email info@rdsp.com
If you are an Indigenous person in British Columbia, contact BCANDS for free one-on-one support with the Disability Tax Credit and the Registered Disability Savings Plan.
Local 250-381-7303 | Toll Free 1-888-815-5511 (TTY Accessible) | bcands@bcands.bc.ca.
Contact the free Disability Planning Helpline from anywhere in Canada to ask all of your questions on the DTC, RDSP, and any other disability planning topic: info@rdsp.com / 1-844-311-7526.
Find more information on the RDSP: https://www.rdsp.com/.
Sign up for workshops and webinars: https://planinstitute.ca/learning-centre/events/.
Disability Alliance BC
Please contact advocacy@disabilityalliancebc.org for questions or requests for help on the Persons with Disabilities designation and application.
Contact Disability Alliance BC for CPP-Disability advocacy and information.
Local 604-872-1278
Toll Free 1-800-663-1278
You can contact a Disability Alliance B.C. advocate for free one-on-one support with the Disability Tax Credit application process. Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
You can contact a Disability Alliance B.C. advocate for free one-on-one support for people eligible for the RDSP to apply for the Disability Tax Credit (DTC), a pre-requisite for the RDSP.
Advocacy Access line: Local 604-872-1278 | Toll Free 1-800-663-1278 | rdsp@disabilityalliancebc.org
British Columbia Aboriginal Network on Disability Society
To contact the BCANDS PWD / MNS Program, please call toll free at: 1-888-815-5511 ext 206 or if calling within the Victoria area: (250) 381-7303 ext 206.
To email the program, please email pwd@bcands.bc.ca
For Indigenous CPP-D inquiries across Canada at Toll Free: 1-888-815-5511 (*Please leave message on the general mailbox) BC Capital Region: (250) 381–7303 (*Please leave message on the general mailbox) General Inquires – Please email: bcands@bcands.bc.ca.
BCANDS provides information about the RDSP and Disability Tax Credit for Indigenous people living in British Columbia. Its Navigator Program helps people to enroll in the RDSP and provides support for working with financial institutions once the RDSP is opened.
Toll-free: 1-888-815-5511 ext. 219
Capital Region: (250) 381 7303 ext. 219
Email: rdsp1@bcands.bc.ca
Autism Society Alberta Family Resource Centre
Autism Society Alberta Family Resource Centre is a non-profit, charitable organization who help people with autism and all different disabilities. We provide free resources, information and assistance for families and individuals. We work with families to help you apply for the Disability Tax Credit certificate (DTC) and the Registered Disability Savings Plan (RDSP).
Office: Main office phone number: 825.407.8659.
For DTC/RDSP questions, select extension is 501 or call the direct line: 825.994.2411
Website: autismalberta.ca
Email: For DTC and RDSP questions: FRCRDSP@autismalberta.ca.
Not sure where to start?
Learn about the benefits and how to use the site.
Resources
opens in new window