Frequently Asked Questions

Can income be earned without reducing the Social Solidarity benefit amount?

For the amount for 1 adult

Income may be earned without reducing the benefit amount. The allowable work income in the case of 1 adult is $200. The benefit may or may not include an additional amount.

For the spouse of a student

Income may be earned without reducing the benefit amount. The allowable work income in the case of the spouse of a student is $200. The benefit may or may not include an additional amount.

For an independent adult undergoing social reintegration

Income may be earned without reducing the benefit amount. The allowable work income in the case of an independent adult residing in a halfway house is $200.

For an independent adult receiving addiction services

Income may be earned without reducing the benefit amount. The allowable work income in the case of an independent adult receiving addiction services is $200.

For a minor sheltered with her dependent child

Income may be earned without reducing the benefit amount. The allowable work income in the case of a minor sheltered with her dependent child is $200.

Amount for two adults

Income may be earned without reducing the benefit amount. The allowable work income in the case of 2 adults is $300. The benefit may or may not include an additional amount.

When are the Social Solidarity benefits paid?

The Social Solidarity benefits are paid each month. The amounts may be deposited directly into your bank account or mailed to you in the form of a cheque. For the current year (2024), the payment dates are below:

• February 1
• March 1
• March 31
• May 1
• June 1
• June 29
• August 1
• September 1
• September 29
• November 1
• December 1
• December 28

How can I view the amount and date of my next Social Solidarity benefit payment?

You can view the amount and the date of your next benefit payments in your online file by logging into your My Account.

Can I receive my Social Solidarity benefits directly into my bank account?

You can receive your benefit directly into your bank account by direct deposit on fixed dates. It is a fast and immediate way to get access to your money. You can register for direct deposit by following these easy steps:

• download the Direct Deposit Registration Form (SR-2301-01A) (PDF 459 Kb) online or
• pick up the form at a Services Québec office
• Complete the form and enclose a blank cheque marked “Void” or a bank statement from your financial institution, and to check the “Registration” box on the form.
• Mail it or drop it off in person at a Services Québec office or a CLE.
• If you are already registered for direct deposit and want to change your banking information, check the “Change of account” box on the form.

I am Indigenous. Is the journey different for me?

• I live on a reserve: You would not be eligible for the Social Solidarity program as the band council of the reserve where you live provides your support.
• I live in a community in one of the northern villages: Complete the Social Solidarity application form for a full assessment of your eligibility for this benefit.
• I live in a community in one of the Cree villages: Complete the Social Solidarity application form for a full assessment of your eligibility for this benefit.
• I live elsewhere in Quebec: Complete the Social Solidarity application form for a full assessment of your eligibility for this benefit.

Who can I call if I have any questions about the Social Solidarity Program or the Basic Income Program?

You can call one of these numbers:

• Montréal area: 514-873-4000
• Elsewhere in Québec: 1-877-767-8773 (toll free)

This service is available from 8:30am to 4:30pm. You can also contact these programs by email, using a form on the Emploi-Québec contact page

How will I know if I have been approved to get the Basic Income Program benefits?

A few weeks before getting your first payment, you will be notified that you have been admitted into the Basic Income Program.

Can I still earn income and receive the Basic Income program benefits?

You can work to earn more money without affecting your benefit amount. You can also have more property and more money without it reducing your benefit. You can earn up to $14,532 (2024) per year without your benefit being decreased. If you earned more than this amount during the year, your benefit will be reduced for the following year. Every dollar earned that is higher than $14,532 will reduce your annual benefit by 55 cents ($0.55).

Can I have someone help me in the review process if my application is denied?

You can have a person of your choice or someone from an organization help you. You can even be represented by a lawyer if you prefer. If you want the reviewers to contact the person who you have chosen to assist you, indicate that in section 5 of the form.

How will I be informed about the decision made from the review?

You will receive a copy of the decision in the mail and if you have a lawyer or another person who assisted you, they will also get a copy of the decision. The Services Québec department will be notified of the decision, and they will pay you if that is the decision.

If I do not agree with the review decision, can I appeal it?

You have 60 days to file an appeal with the Tribunal administratif du Québec (TAQ). If the Bureau de revision does not give you a decision within 90 days following the date of receipt of your application for review, or within 90 days of the date on which you presented your case or submitted your documents, you may file an appeal directly with the TAQ.