Frequently Asked Questions

How do I know if I have a short-term or a long term/permanent disability?

Disabilities are considered permanent if they are expected to last more than 12 months. If the disability is expected to last less than 12 months, it is considered a short-term disability.

Who is considered a co-applicant? Why do I need to include their information?

A co-applicant is someone who is above the age of 19 who is married to you or is living with you in a common-law relationship. A person under the age of 19 is only considered a co-applicant if they are legally married to you.

Who is considered a household member?

A household member is anybody living with you in your home.

If I receive an overpayment, am I required to repay it?

If you receive an overpayment, you are required to repay any additional financial assistance you received that you are not eligible to receive.